Created for DPOs, by DPOs
As an education provider, you have a responsibility to protect your students, staff and school. However, the responsibility isn’t just with protecting the physical form – it also comes down to the protection of any information or data you hold about said individuals and how it’s managed and controlled within your environment.
SchoolPro TLC provides the role of Data Protection Officer (DPO) as a service for schools to demonstrate an enhanced level of data protection compliance to the Information Commissioner’s Office. Our DPO Service is intended to assist schools and multi-academy trusts (MATs) in complying with the requirement to appointment such a role with the responsibilities set out in the Data Protection Act 2018.
Our support as DPO includes an online recording and reporting system for all relevant GDPR information, and our in-house DPOs have been using and developing this system since 2019.
As part of that process, in 2022, we launched a brand-new portal created by our DPOs, for our DPOs. And now we are making that available to you too!
Data Protection Portal
In line with the Data Protection Act 2018 and in conjunction with the ICO published audit reports from MATs, we have designed a portal that enables schools and MATs to hold and log all relevant data protection information in one place. This includes all of our policy and document templates as well as the logging and reporting of data breaches, subject access requests and data decisions. All school-specific documents are hosted here including audit reports and all logs are also easily downloadable for review at governor or trustee level.
The portal is split into eight distinct sections:
- Audits
Audit your school against the ICO’s accountability framework. Create a RAG-rated development plan with actions for Amber and Red expectations in order to create the plan to fully meet all expectations over time. - Breaches
Log and report on any data breaches that may occur in your schools. - Subject Access Requests
Log and report on any subject access requests that may occur in your schools. - Data Decisions
Log and report on any data decisions made where data is processed in such a way that could create risks to the rights and freedoms of individuals, or it involves special categories of data. It can also be used to log incidences of one-off data sharing. - Data Map
Identify what categories of data are processed, the purpose for which are they are processed, the legal basis for processing, where they are held, how they are obtained and who they are shared with. This links directly to: - Data Processors
Identify which data processors your school shares data with, which data categories are shared, whether the processors are compliant with the UK GDPR, and what security and retention periods are in place with them. - Global Documents
Access and download all of our supporting material for data protection including policy templates, training resources, privacy notices, retention schedules and data protection impact assessments. - School Documents
Access and download any school-specific documents once completed such as policies, privacy notices, signed Data Processing Agreements, and completed Data Protection Impact Assessments.
Our online tool is hosted and secured on servers located in the UK.
Features for Multi Academy Trusts and Local Authorities
We have also added a number of features to make the system easier to use for DPOs that oversee a number of schools such as in a Multi-Academy Trust (MAT) or a Local Authority (LA).
Document Support for Your Schools
As a MAT or LA user, you can easily and quickly add documents, folder and weblinks to specific schools in your group.
You can also add documents, folders and weblinks straight into your Documents section and make them available to all of your schools with the click of a button. This way, you can create specific templates for all the schools in your group and make the documents available for them to access and download quickly and easily.
Data Mapping Support for Your Schools
Similarly, if there are common data processors used across all of the schools that you oversee, you can add them to your group’s top-level data map and then, with a simple click, add the same processor into the data map of all of your schools at once.
Monitor ICO Registrations
We also introduced a new ‘MAT Dashboard’ that gives you an overview of the ICO registrations within your group of schools. This is especially relevant if your schools don’t share the same registration as your organisation. This will show you how many registrations are due for renewal in the next 30 days and how many have expired. You can then check with the schools to ensure they have renewed their registrations – both you and the schools have the ability to then update the renewal date to the next year.
Communicate with the Right School at the Right Time
And finally, you can also filter your schools based on the processors that they use. If there is an alert issued about a specific processor, for example, you can filter the schools in School Management based on that processor, and then export the contacts from the system using the new ‘Export Contacts’ button. You can then directly contact those schools about the issue.
We have two different levels of subscription currently on offer for our portal. Both are an annual subscription and are shown below:
Frequently Asked Questions
Do I pay per user or per school?
The cost is per school so you can add more than one user to a school account without additional cost. We tend to recommend between 1 and 3 users per school but this will depend on your organisation.
How do the costs work if I am signing up multiple schools, for example, as part of a MAT or Local Authority?
Come and speak to us. The costs are per school but, if you are signing up several schools as part of a group, we will give you a bespoke quote for you. Please get in touch either through the contact forms on the site or through contact@schoolpro.uk and we can discuss this further with you.
Do your subscriptions renew automatically?
Yes. Once you have signed up to one of our annual subscriptions, they will automatically renew until you cancel them. You can cancel at any time within an annual period but the cost is fixed for the year so there aren’t pro rata refunds if you cancel part way through a year.
Do prices include VAT?
No, prices exclude VAT. VAT will be applied at checkout in our shop.
We provide all schools with a data processing agreement as part of our Terms and Conditions to include necessary guarantees about data.
Customer Stories
Anna Richardson
Came highly recommended
The Blue Kite Academy Trust has been supported by SchoolPro and Ben Craig in particular since September 2022. SchoolPro were already working with 2 schools who had recently joined the Trust so came highly recommended. However we still spoke to a number of providers but decided after speaking with Be...
Came highly recommended
The Blue Kite Academy Trust has been supported by SchoolPro and Ben Craig in particular since September 2022. SchoolPro were already working with 2 schools who had recently joined the Trust so came highly recommended. However we still spoke to a number of providers but decided after speaking with Ben that SchoolPro would offer the best service. BKAT are extremely happy with the support we have received since September. The prompt responses, the helpful guidance, the easy to use portal, access to training and the reassurance that there is someone to speak to has been gratefully received by the Trust Central Team and Headteachers.
Anna Richardson
Rob Sharpe
Rest assured that you need look no further for any DPO needs than with SchoolPro.
Along with some of our partner primary schools we have utilised the services of SchoolPro as our Data Protection Officer (DPO) to support our school in all of our GDPR matters. The advice and support that we have received as a school can’t be faulted. We have shared ideas with SchoolPro and ha...
Rest assured that you need look no further for any DPO needs than with SchoolPro.
Along with some of our partner primary schools we have utilised the services of SchoolPro as our Data Protection Officer (DPO) to support our school in all of our GDPR matters. The advice and support that we have received as a school can’t be faulted. We have shared ideas with SchoolPro and have been highly satisfied with all advice that has been offered. The customer service is outstanding with there being swift responses to any queries that are brought to the attention of the DPO by phone or e-mail and there is always a response within 24 hours and less (this has been most helpful when dealing with a SAR request on the penultimate day of a term where Ian Arkell supported us in the response. He also gave us peace-of-mind in dealing with a GDPR matter where, once briefed, he then made contact with relevant subjects to resolve a matter to the satisfaction of all concerned. Rest assured that you need look no further for any DPO needs than with SchoolPro. BTW…no payment has been received for this review!
Rob Sharpe
Abigail Norris
A pleasure to work with
A pleasure to work with. I would (and will) recommend SchoolPro to any school!
Lisa Silva
Once again you have helped us rectify the issue promptly and effectively
Thank you for your help on this matter, once again you have helped us rectify the issue promptly and effectively.
Benji Rogers
Thank you for the clarity and detail of the advice
Just wanted to say a big thank you for the clarity and detail of the advice ….. it’s hugely appreciated.
Stephen Trobridge
We could not have asked for a better quality partner
Chilton Foliat primary school were looking for a solution to providing compliance with the new GDPR framework as mandated by the department of education, and I was asked to research and advise a suitable organisation to provide this role. I reached out to a number of organisations that I was able to...
We could not have asked for a better quality partner
Chilton Foliat primary school were looking for a solution to providing compliance with the new GDPR framework as mandated by the department of education, and I was asked to research and advise a suitable organisation to provide this role. I reached out to a number of organisations that I was able to find on Google who provided GDPR solutions, both in the form of software and training to manage the GDPR tasks, or a Data Protection Officer (DPO) capability for schools and academies. I ended up with a shortlist of 4 organisations who were promoting a GDPR solution, two of which provided software and backup and advisory capabilities, and two that provided a discrete DPO service without the need for costly software products and the training needed to implement an In-house tailored solution. After the school governing body had reviewed the 4 prospectuses, SchoolPro TLC were the unanimous choice to provide a DPO capability that suited our modest needs and which had the most flexible and cost effective solution to help us achieve those objectives. We have found the responses we have received from SchoolTLC to be exemplary thus far and are looking forward to nurturing this partnership as we move forward. We could not have asked for a better quality partner to help us overcome our initial concerns and confusion of developing a GDPR process in such a timely and ordered manner. We have no hesitation in highly recommending this organization to other school looking to achieve GDPR compliance by way of their professional ism, value for money and attentiveness to our initial requirements.’
Stephen Trobridge
Kevin Parker
I cannot recommend them highly enough
As we approach 2 years working with SchoolPro TLC I cannot recommend them highly enough. They are our Schools DPO and offer a fantastic service which is great value for money. As well as being your Schools DPO and undertaking annual audits, data mapping, completing DPIA and staff training – Th...
I cannot recommend them highly enough
As we approach 2 years working with SchoolPro TLC I cannot recommend them highly enough. They are our Schools DPO and offer a fantastic service which is great value for money.
As well as being your Schools DPO and undertaking annual audits, data mapping, completing DPIA and staff training – They also offer a wide range of other services including curriculum, governance, school improvement and leadership. They have recently completed a detailed website audit for us in line with the new statutory guidance, which is in the process of being actioned – This is also included in the annual cost.
I have personally worked with Richard Morley for 7+ years in various capacities, and his ability to inspire, proven track record of achieving great results teamed alongside his personality and knowledge has led me to build up a great working partnership with him.
If you would like to enquire about SchoolPro TLC services, please don’t hesitate to get in contact with them either via their website – https://schoolpro.uk/ or LinkedIn. You will not be disappointed!
Kevin Parker
Rhian Cockwell
It gave a good framework to plan through
Thank you, I am very grateful to you for this. I used the document with my online governors meeting and it gave a good framework to plan through. I’d also added notes where we sectioned things and what we had done so made me feel better seeing what we had already put in place.
It gave a good framework to plan through
Thank you, I am very grateful to you for this. I used the document with my online governors meeting and it gave a good framework to plan through. I’d also added notes where we sectioned things and what we had done so made me feel better seeing what we had already put in place.
Rhian Cockwell
Rachel Heffer
It is so reassuring to know we can call on you for advice and guidance when we most need it.
Thanks for the recent documents that have been sent through to the schools – they have been very well received… I have certainly found them useful. Thank you for providing the peace of mind we all need in a profession, where we are constantly under scrutiny. It is so reassuring to know we can...
It is so reassuring to know we can call on you for advice and guidance when we most need it.
Thanks for the recent documents that have been sent through to the schools – they have been very well received… I have certainly found them useful.
Thank you for providing the peace of mind we all need in a profession, where we are constantly under scrutiny. It is so reassuring to know we can call on you for advice and guidance when we most need it.
It certainly puts my mind at rest!
Rachel Heffer
Brigid Thompson
I would highly recommend their services
SchoolPro TLC have provided DPO services for our school for several years. It’s invaluable to have their expert advice, templates and up-to-date guidance. The recent training session for all our staff hit the right note; important information delivered with humour and understanding of how a sc...
I would highly recommend their services
SchoolPro TLC have provided DPO services for our school for several years. It’s invaluable to have their expert advice, templates and up-to-date guidance. The recent training session for all our staff hit the right note; important information delivered with humour and understanding of how a school operates. I would highly recommend their services.
Brigid Thompson
Julia White
The cost is affordable and the service very good.
We have used SchoolPro’s DPO service for 2 academic years. The cost is affordable and the service very good. Ian Arkell has been really helpful with some complicated GDPR issues and SAR requests, as well as the more routine annual inspections and staff training.
The cost is affordable and the service very good.
We have used SchoolPro’s DPO service for 2 academic years. The cost is affordable and the service very good. Ian Arkell has been really helpful with some complicated GDPR issues and SAR requests, as well as the more routine annual inspections and staff training.
Julia White
Karen Cromwell
I have no hesitation in recommending SchoolPro to any of the schools in my area
Thank you again for your help and your generosity… I have been so pleased with your service that I have no hesitation in recommending SchoolPro to any of the schools in my area.
If you’d like to see how our online portal can support your Data Protection Officer, arrange a demo with us today.
